The Consumer Protection Commission (CPC) decided to impose compulsory administrative measures under the Tourism Act, temporarily suspending the activities of three tourist facilities – two for accommodation and one for catering and entertainment, located in the Borovets resort complex, in Sofia and in Burgas.
The measures are the result of inspections that found serious violations related to the provision of tourist services in uncategorized sites, without the required categorization certificates or temporary ones, and will remain in force until the identified violations are eliminated and the activity is brought into line with legal requirements.
Such violations directly affect the rights and security of consumers, as well as undermine transparency and trust in the tourism market.
The CPC reminds all traders in the tourism sector that the provision of services without the required categorization certificate constitutes a serious violation and leads to immediate administrative sanctions.